Managed operations + digital solutions

People, software and AI—built to move your business forward.

CallVora combines UK-led customer operations with custom software, CRM solutions, web and mobile apps, and AI bots—so every conversation and system works toward growth.

The human side of your business

Every minute matters.
Every caller, too.

Give your customers a helpful voice at the other end of the line. We bring the people, processes and care that keep your operation moving.

Sample call center team answering customer calls with headsets and laptops
Real conversations. Personal attention.Call answering · Customer support · Dispatch
Sample customer support agent listening attentively on a headset
A listening ear.
A helping hand.
Your standards.
Our commitment.

UK-led management.
A globally connected team.

Time spent helping
10kminutes served

Behind every minute is a customer who needs an answer, a booking or a little reassurance.

Total customer conversation minutes
Let’s plan your call coverage
01

A warm first response

Calls answered with your greeting, your tone and your priorities.

02

People who know your workflow

Support, dispatch and scheduling inside the systems you already use.

03

Care beyond the conversation

Agreed follow-ups, clear escalation paths and UK-led quality assurance.

Illustrative photography: MART PRODUCTION / Pexels. Images show sample call center settings.

Built for better outcomes

More calls answered. More leads captured. More appointments booked.

UK-led account management
Secure access controls
GDPR compliant
24/7 coverage options
Call recordings where approved
CRM and system integrations
Choose what you need

People and technology, without the clutter.

Select a service or industry to open a brief with the relevant option already chosen.

Managed operations

Operational support

Flexible people-led support shaped around your workflows.

Explore operational support
Industries

Industry experience

Start with your industry and tell us which operational support you need.

Our satisfied clients

Real businesses.
Digital work in action.

From selling goods online to connecting passengers with cab services, here are two clients we’ve worked with.

E-commerce & retailEdgeworks Craft logo

Edgeworks Craft

An online store, supported by SEO and digital marketing.

We designed and developed Edgeworks Craft’s WordPress e-commerce website to showcase and sell its goods. We also provide SEO services and digital marketing to support its online visibility and reach.

  • WordPress
  • E-commerce
  • Website development
  • SEO services
  • Digital marketing
Visit website edgeworkscraft.com
Transport & mobilityXO Cabs logo

XO Cabs

A complete platform for cab services.

We developed the complete XO Cabs website, admin panels, and iOS and Android applications, bringing its cab service together across web and mobile.

  • Website development
  • Admin panels
  • iOS apps
  • Android apps
Visit website xocabs.co.uk

Have a project of your own? Let’s talk about what your business needs next.

Discuss your project
Our digital team

Your ambition.
Our team behind it.

You don’t have to take your next digital step alone. Our team brings together creative, technical and operational skills to help move your ideas forward.

Tell us what you need. We’ll shape the right mix of support around your goals, priorities and project scope.

Discuss your project

Web & social media

Keep your online presence active with website updates, content and social channel management.

Design & user experience

Turn your ideas into clear, practical experiences that are easy for your customers and team to use.

Software & development

Bring your software, CRM and mobile projects to life, connected to the systems your business uses.

AI & intelligent workflows

Connect tools, automate routine tasks and shape AI solutions around the way your team works.

People you can work with. Clear communication, an agreed delivery plan and support through the next step.

How it works

One clear path from brief to better operations.

01

Discover

We learn the outcome, users, workflows and systems behind your brief.

02

Scope

We define responsibilities, requirements, access, milestones and a clear delivery plan.

03

Build & Prepare

We train the team, build the solution, or coordinate both against the approved scope.

04

Launch & Improve

We go live with visibility, support and a practical path for continuous improvement.

Pricing by engagement

Clear for operations. Tailored for technology.

Managed support starts with a simple hourly rate. Digital work is scoped around the product, integrations and delivery plan.

Managed operations · Starting from
£3.50/ hour / agent

UK-led onboarding, quality assurance and account management. Delivery-team location is agreed before launch.

  • No setup fee
  • Use your existing systems
  • Approved tools and scripts
  • Scope confirmed before start
Plan your coverage
Digital solutions · Starting from
£79/ month

We define the goals, features, integrations, delivery stages and handover before confirming a tailored quote.

  • Custom project scope
  • Milestone-based delivery
  • Ownership and handover agreed
  • Ongoing support available
Request a project quote
Common questions

Before you write the brief.

Can you work with our existing CRM?

Yes. Our managed operations team can work inside the CRM or dispatch platform you already control, using only the access and workflows you approve.

Can CallVora build a custom CRM?

Yes. We can design and develop a CRM around your pipeline, roles, workflows, reporting and integration requirements. A custom CRM is a separate digital project and is never required for managed operations.

Do you build both web and mobile applications?

Yes. We build responsive web applications and mobile experiences for iOS and Android, including the APIs and integrations needed to connect them to your operation.

What kind of AI bots do you build?

We build customer-facing and internal AI assistants, including enquiry handling, knowledge support, workflow automation and structured handoff to your team. The exact boundaries are agreed during scoping.

Can we define exactly what the agent does?

Yes. Tasks, access, scripts, statuses and escalation rules are agreed before support begins. Nothing is improvised on a live call.

Can we choose the hours we need?

Yes. Tell us the coverage in the brief. Availability and the final arrangement are confirmed during the review.

How is pricing decided?

Managed operations starts from the published hourly rate and varies by coverage, volume and headcount. Digital solutions are quoted after the goals, features, integrations and delivery plan are scoped.

Who owns a digital product after delivery?

Ownership, source-code handover, hosting access, documentation and ongoing support are agreed in the project scope before work begins.

What happens after we submit?

We review whether you need managed operations, a digital solution or both, then contact you to confirm fit and shape the next step.